Website Privacy Statement | Takeda.com

The type of personal data we collect depends on the interactions you have with Takeda and the Takeda Services you use. The specific type of personal data we process about you will be outlined in the specific privacy notice that you receive from us. If you are simply browsing one of Takeda websites, we would only process limited types of personal data such as:

• Name and contact data: We may collect your name, postal address, email address, telephone number and other similar contact data if you voluntarily provide this to us.

• Usage data: We may collect data about how you and your device interact with our Services, such as Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser-plug-in types and versions, operating system and platform; Information about your visit and online activities (e.g. page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.)

• Relationship and interaction data: We may collect data about our interactions and meetings, such as when you contact us for information and support.

• Location data: We may collect imprecise data such as. a location derived from your IP address or data that indicates where you are located with less precision, such as at a city or postcode level.

• Legally Required Information: We may collect additional data about you that is related to patient safety and adverse events, or that may be required by laws that apply to Takeda.

In some cases, and only for certain types of services, we may enhance the information we hold about individuals with information we receive from third parties and with information which is publicly or commercially available and/or which is obtained by any other legal means.

For example, we may collect publicly available information, including online postings, social media platforms, publication databases, journals, and societies. Please note that any information you post or disclose through these services may become publicly available information to users of the service you provided it to, and to the general public. We urge you to be very careful when deciding to disclose your personal data, or any other information, in these forums, and to carefully review and familiarize yourself with applicable privacy settings and options.

We may use personal data:

• To communicate with you regarding any requests or inquiries you may submit and to provide you with related support or Service.

• To contact you from time to time to provide you with important information, required notices, and promotional materials.

• To send administrative information to you, for example, information regarding the (changes to) Services we provide.

• To personalize your experience when using our Services by presenting products and offers tailored to you when relevant and appropriate.

• For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns, conducting surveys, and operating and expanding our business activities.

• To better understand how our products and Services impact you, to track and respond to safety concerns and to further develop and improve our products and Services.

• As we believe necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities, including authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; (g) to allow us to pursue available remedies or limit the damages that we may incur.

Takeda may share your personal data with affiliates and third parties as follows:

• Among affiliates for the purposes described in this Notice. Takeda is the party responsible for the management of the jointly used personal data.

• To our third-party service providers that provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing and other similar services. Takeda policy requires that our service providers adhere to appropriate restrictions on access and use of your personal data.

• To third parties to allow them to send marketing communications.

• To third-party sponsors of sweepstakes, contests and similar promotions.

We may also disclose your personal data in the following circumstances:

• In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings. As required by law, including laws outside your country of residence, to comply with a subpoena, required registration, or legal process.

We may also disclose aggregate or de-identified data that is not personally identifiable to third parties. Aggregate data is created by collecting and processing information about individuals and summarizing the data, eliminating the possibility to identify an individual.

Takeda may transfer personal data to countries outside of your country of residence. The laws of the receiving countries may not provide as stringent protections for personal data as your country of residence. In instances where a lesser level of protection is provided by a receiving country, Takeda undertakes that adequate safeguards are in place and that applicable laws and regulations are complied with in connection with such transfers.

In certain cases, Takeda undertakes to enter into contractual agreements (e.g., European Union Standard Contractual Clauses), or relies on other available data transfer mechanisms that aim to provide adequate protections.

To obtain additional information regarding the safeguards that Takeda has put in place to govern cross-border transfers of personal data, please contact us using the information provided in the “How to Contact Us” section.

If you would like to make a request for Takeda to access, correct or delete personal data that you have provided to Takeda, please contact us as described in the “How to Contact Us” section below, and we will respond in a reasonable time. We will make a good faith effort to provide you with access to your personal data and to correct any inaccuracies or delete such information at your request if it is not otherwise required to be retained by law or under other legally permitted exceptions. If for any reason your request is declined, we will notify you. Before fulfilling your requests we may require additional information from you in order to verify your identity.

Takeda will inform you if it intends to use your data for marketing purposes and to send marketing communications to you or if it intends to disclose your information to any third party for such purposes. You have the right to opt out from marketing communications that are being sent to you by Takeda. You can exercise your right to prevent such processing by informing Takeda at any time that you do not wish to receive such marketing. Where you wish to exercise this right, please use the “unsubscribe” functionality in the relevant communications or refer to the “How to Contact Us” section below.

Last Updated January 2024

This United States Notice describes the practices of Takeda (“we,” “us,” “our”) regarding the collection, use, and disclosure of Personal Information about residents of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia through both online and offline interactions with you and how you can exercise your privacy rights under each state’s comprehensive privacy legislation (collectively, “U.S. Privacy Laws”). This US Notice provides additional details about our privacy practices related to your Personal Information as required by the applicable U.S. Privacy Laws in your state of residence.] Some portions of this United States Notice apply only to residents of particular states. In those instances, we have indicated that such language applies only to those residents.

For residents in Connecticut, Washington, Nevada, we have also included additional disclosures about our privacy practices related to your health data at the end of this United States Notice. The remaining portions of this United States Notice do not apply to Washington and Nevada consumers.

Please note that this United States Notice does not apply to individuals with whom we interact in an employment-related context. For our disclosures applicable to California residents with whom we interact in those contexts, please see our Employee Privacy Notice and our Applicant Privacy Notice.

If you have a disability and need to access this policy in an alternative format, please Contact Us.

A. Definitions

• “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or household. Personal Information also includes “Sensitive Personal Information” that we specifically describe in this United States Notice.

• “Sell,” “Sale,” or “Sold” means renting, releasing, or transferring an individual’s Personal Information to a Third Party for money or other valuable consideration.

• “Share,” “Shared,” or “Sharing” means transferring an individual’s Personal Information to a Third Party for cross-context behavioral advertising or targeted advertising purposes, whether or not for money or other valuable consideration.

• “Third Party” means any non-affiliated person that is not a Vendor.

• “Vendor” means a service provider, contractor, or processor which collects, stores, or otherwise handles data for us and is bound by contractual obligations to use your Personal Information only as directed by us.

You may be familiar with different terms that are used to describe materially similar concepts in this section by the U.S. Privacy Laws in your state of residence. You can treat them as the same for the purpose of our United States Notice. For example, we intend the term “Personal Information” here to have the same definition as “Personal Data” used in specific U.S. Privacy Laws.

B. Collection & Processing of Personal Information

We, and our Vendors, collect and have collected in the past 12 months, Personal Information about you. Takeda collects personal data to operate effectively and provide you with the best experiences from our Services. Takeda may collect information directly from you through your interactions with us when you sign up for a Service, enter into a contract with us, submit an application to us, and through various other engagements we may have with you. We may use technologies that automatically collect information when you visit our sites, view our advertisements, or use our products or services. We also may collect information about you from third parties, such as our vendors, suppliers, contractors, and business partners. For example, we may use such third-party data to confirm contact or financial information, to verify qualifications of healthcare professionals and to check references. The type of personal data we collect depends on the interactions you have with Takeda and the Takeda Services you use. The specific type of personal data we process about you will be outlined in the specific privacy notice that you receive from us. If you are simply browsing one of Takeda websites, we would only process limited types of personal data directly from you such as:

• Name and contact data: We may collect your name, postal address, email address, telephone number and other similar contact data if you voluntarily provide this to us.

• Other Personal Information and Sensitive Personal Information: Signature, social security number, physical characteristics or description, passport number, driver's license or state identification card number, insurance policy number, education, employment, bank account number, credit card number, debit card number, or any other financial information, medical, or health insurance, protected legal characteristics, marital status, mental and physical health, citizenship, genetic, biometric, precise geolocation, audio, electronic, visual, employment, education, and inferences about personal preferences and attributes drawn from profiling (i.e. via cookies).

• Usage data: We may collect data about how you and your device interact with our Services, such as Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser-plug-in types and versions, operating system and platform; Information about your visit and online activities (e.g. page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.)

• Relationship and interaction data: We may collect data about our interactions and meetings, such as when you contact us for information and support.

• Location data: We may collect imprecise data such as a location derived from your IP address or data that indicates where you are located with less precision, such as at a city or postcode level.

• Legally Required Information: We may collect additional data about you that is related to patient safety and adverse events, or that may be required by laws that apply to Takeda.

In some cases, and only for certain types of services, we may enhance the information we hold about individuals with information we receive from third parties and with information which is publicly or commercially available and/or which is obtained by any other legal means.

For example, we may collect publicly available information, including online postings, social media platforms, publication databases, journals, and societies. Please note that any information you post or disclose through these services may become publicly available information to users of the service you provided it to, and to the general public. We urge you to be very careful when deciding to disclose your personal data, or any other information, in these forums, and to carefully review and familiarize yourself with applicable privacy settings and options.

Children’s Personal Information. We generally do not knowingly collect or process Personal Information of children under 13 years of age. If and when we do so, we comply with the Children’s Online Privacy Protection Act (“COPPA”). For more information, please see our Privacy Notice for more details.

C. Purposes for Processing and Disclosing Personal Information

We, and our Vendors, collect, process, and disclose the Personal Information (excluding Sensitive Personal Information) described in this United States Notice. Depending on your relationship with Takeda, Takeda uses the personal data we collect for a number of basic and legitimate business purposes, described in more detail below: (1) for providing you with access to our products and services, and in order to conduct business operations (marketing and sales, research and development, customer service, patient support, donations and sponsorships, communications, sending you information about our products and services), (2) for business administration (finance and accounting, human resources, security prevention and investigatory activities), (3) for business management (internal audit, asset management, system and business controls), and (4) as necessary to protect the health, safety, and security of Takeda personnel and to comply with legal requirements and obligations. During the past 12 months Takeda may have shared limited online personal information (e.g., IP address; device ID, online identifiers, protected classification characteristics such as age, race, medical condition, gender and commercial information such as products purchased obtained or considered, including data related to insurance policies) to third parties such as advertising or marketing partners, so that tailored advertising could be delivered to your browser. Such sharing does not identify you by name, postal address, email address or phone number. We may use personal data:

• To communicate with you regarding any requests or inquiries you may submit and to provide you with related support or Service.

• To contact you from time to time to provide you with important information, required notices, and promotional materials.

• To send administrative information to you, for example, information regarding the (changes to) Services we provide.

• To personalize your experience when using our Services by presenting products and offers tailored to you when relevant and appropriate.

• For our business purposes, such as data analysis, advertising analytics, auditing and regulatory compliance, fraud monitoring and prevention, detecting security breaches, debugging to identify and fix technical errors, contextual ad customization excluding profiling, developing new products, enhancing, improving or modifying our services, identifying usage trends, determining the effectiveness of our promotional campaigns, conducting surveys, account maintenance, customer service, processing transactions, marketing, internal research, and operating and expanding our business activities such as the testing or improvement of any service or device owned, manufactured or controlled by Takeda.

• To better understand how our products and Services impact you, to track and respond to safety concerns and to further develop and improve our products and Services.

• As we believe necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities, including authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; (g) to allow us to pursue available remedies or limit the damages that we may incur.

Retention of Personal Information. We retain your Personal Information for the minimum period reasonably necessary to provide goods and services to you and for the period reasonably necessary to support our business operational purposes listed in Section C unless a longer retention period is required or permitted by law.

Our retention of personal data is based on many factors such as your relationship with Takeda; the nature of the information; compliance with our legal obligations; and defending or resolving actual or anticipated legal claims. We take reasonable measures to destroy or de-identify personal data in a secure manner when it is no longer required.

D. Categories of Personal Information We Have Disclosed, Sold, or Shared

We have disclosed, sold, or shared the following categories of Personal Information to Vendors and Third Parties for a business purpose in the past twelve months: Identifiers, Financial Information, Insurance information, Commercial Information, Biometric Information, Internet or Other Network Information, Geolocation Data, Audio, Electronic, Visual and Similar Information, Professional or Employment-Related Information, Education Information, Inferences, and Sensitive Personal Information for a legitimate business purpose with Affiliates & Vendors, Third Parties at your direction, Successors-in-interest as a result of business transfer or assignment, Regulatory authorities, Advertising networks, Internet service providers, Data analytics providers, Social networks, and Data brokers.

We do not have actual knowledge that we Sell or Share Personal Information of residents who are under 16 years of age. We also do not process Personal Information for purposes of Profiling in furtherance of decisions that produce legal or similarly significant effects (which means a decision that results in the provision or denial of financial or lending services, housing, insurance, education enrollment or opportunity, criminal justice, employment opportunities, health-care services, or access to essential goods or services).

E. Sources from Which We Collect Personal Information

Takeda collects personal information from other sources such as:

• Information received as part of routine background checks if you are a candidate for employment with Takeda, social media information. When you use a social media platform login to access our services, you will share certain personal information from your social media account with Takeda such as your name, email address, photo, list of social media contacts, and any other information that may be made available to Takeda when you connect to Takeda with your social media account login information.

• Joint marketing partners, when they share information with us. Publicly available databases.

F. Data Subject Rights

Residents who reside in states with U.S. Privacy Laws have the following rights regarding our collection and use of the Personal Information, subject to certain exceptions.

• Right to Know: You have the right to know the following details about our privacy practice at or before the point of collection. We have provided such information in this United States Notice. You may also request that we provide you with information about the following aspects of how we have handled your Personal Information specifically in the 12 months preceding your request:

  • The categories of Personal Information we have collected about you;

  • The categories of sources from which we collected such Personal Information;

  • The business or commercial purpose for collecting, Selling, or Sharing Personal Information about you;

  • The categories of Personal Information about you that we disclosed and the categories of Third Parties to whom we disclosed such Personal Information;

  • The categories of Personal Information about you that we sold, shared, or used for targeted advertising purposes, and the categories of Third Parties with whom we sold or shared such Personal Information;

  • If we collect Sensitive Personal Information, the categories of Sensitive Personal Information to be collected, the purposes for which it is collected or used, and whether that information is Sold or Shared; and

  • The length of time we intend to retain each category of Personal Information, or if that is not possible, the criteria used to determine that period.

• Right to Deletion: You may request that we delete any Personal Information about you we that we collected from you.

• Right to Correction: You may request that we correct any inaccurate Personal Information we maintain about you.

• Right to Access Specific Pieces of Personal Information and Data Portability: You may ask to obtain the specific pieces of Personal Information we have collected about you in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the Personal Information to another entity without hindrance. You may not exercise this right more than two times in a calendar year.

Please see our Privacy Notice for details on how to Contact us to exercise any of the above rights.

• Rights that Do Not Require Verification. You may exercise these rights through the “Your Privacy Choice” link below or at the footer of every page on our website.

  • Right to Opt-Out of Sale: You have the right to opt out of the Sale of your Personal Information.

  • Right to Opt-Out of the Sharing of Your Personal Information or the Use of Your Personal Information for Targeted Advertising. You have the right to opt-out of the Sharing of your Personal Information or our use of your personal Information for targeted advertising purposes.

  • Right to Revoke Consent for or Limit the Use of Your Sensitive Personal Information. You also have the right to revoke consent for or limit the use of your Sensitive Personal Information to the purposes authorized by the applicable U.S. Privacy Laws.

Your Privacy Choices

• Data Collection Technologies, interest-based Advertising and Opt-Out Preference “Do Not Track” Signal.

  • Data Collection Technologies. In addition to collecting your IP address as described above, we may also use certain Data Collection Technologies on our Websites such as:

  • Cookies. Cookies are small text files placed in your computer browser or other web-accessing device directories to store your information about your use of the Websites and your activities online (collectively, “Cookies”). A Cookie will typically contain the name of the domain (internet location) from which the Cookie has come, the “lifetime” of the Cookie (i.e. when does it expire), and a value, usually a randomly generated unique number. To find out more about Cookies, including how to see what Cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. We use first-party, session, and persistent cookies. These cookies allow us to distinguish you from other users of our Websites, and to enhance this Website and your experience when you browse this Website. If you do not wish to receive Cookies or wish to manage when you accept Cookies in general, you may set your browser to reject Cookies or to alert you when a Cookie is placed on your computer. Although you are not required to accept our Cookies, if you set your browser to reject Cookies, you may not be able to use all the features and functionality of the Website.

  • Internet tags. Occasionally, we may use Internet tags (also known as Web beacons, action tags, single-pixel GIFs, clear GIFs, invisible GIFs and 1-by-1 GIFs) on our websites. Cookies and Internet tags are placed on different pages throughout our Websites. We also use them to measure responses to our Websites. We may deploy Cookies and Internet tags through our analytical service partners.

  • Social Plugins. The Website may also use social plugins (e.g., the Facebook “Like” button) to enable you to easily share information with others. When you visit our Website, the operator of the social plugin may be able to place a Cookie on your computer, enabling that operator to recognize individuals who have previously visited our Website. For further details about the information shared via a social media plugin, you should refer to that social media website’s privacy statement.

  • Online Advertising. We also use Data Collection Technologies to manage our online advertising program. These technologies are provided by our ad management partners and other third parties. We, and our ad management partners, may use these to track the actions of users of the Websites, to measure statistics of our marketing efforts, and to deliver advertisements on third party websites. We support the Self-Regulatory Principles for Online Behavioral Advertising of the Digital Advertising Alliance (“Principles”). This means that we allow you to exercise choice regarding the collection of information about your online activities over time and across third-party websites for online interest based advertising purposes. More information about these Principles can be found at https://youradchoices.com/. If you want to “opt out” of receiving online interest-based advertisements, please follow the instructions at www.aboutads.info/choices, or http://www.networkadvertising.org/choices/. An “opt-out” Cookie will be placed on your device indicating that you do not want to receive interest-based advertisements. If you delete Cookies on your device generally, you will need to opt-out again. Please note that when you “opt-out” of receiving interest-based advertisements, this does not mean you will no longer see advertisements from us. It means that the online ads that you do see will not be based on your interests. When you “opt-out” of receiving interest-based advertisements through one of the links above, these Data Collection Technologies may still collect information about your use of the Websites, including for analytics.

  • Advertisers. We do not permit advertisers to display their advertisements on our Website. Some web browsers incorporate a "do-not-track" or similar feature that signals to websites with which the browser communicates that a visitor does not want to have his/her online activity tracked. If a digital service that responds to a particular DNT signal receives the DNT signal, the browser can block that digital service from collecting certain Personal Information about the browser’s user. As of the Effective Date of this Notice, not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, Takeda along with many other digital service operators do not currently respond to DNT signals offered by some browsers.

IMPORTANT NOTE: Takeda cannot comply with a consumer's request to amend or remove information that was provided to Takeda by a healthcare professional or a consumer regarding an adverse drug event.

Non-Discrimination. We will not discriminate against you for exercising your data subject rights. For example, we will not deny goods or services to you, charge you different prices or rates, or provide a different level of quality for products or services as a result of you exercising your data subject rights.

Appeals. Residents of certain states have the right to appeal our decisions on their data subject requests. This section does not apply to California or Utah residents, or to residents who reside in other states where the applicable U.S. Privacy Law does not give them the right to appeal Controllers’ decisions regarding data subject rights. Contact Us to appeal our decision on your data subject requests. Please enclose a copy of or otherwise specifically reference our decision on your data subject request, so that we may adequately address your appeal. We will respond to your appeal in accordance with applicable law.

G. Other Disclosures

• Residents Under Age 18. If you are under the age of 18 and a registered user of our website, you may ask us to remove content or data that you have posted to the website by writing to [email protected]. Please note that your request does not ensure complete or comprehensive removal of the content or data as, for example, some of your content or data may have been reposted by another user.

  • Financial Incentives for California Residents. We do not provide financial incentives to California residents who allow us to collect, retain, Sell, or Share their Personal Information. We will describe such programs to you if and when we offer them to you.

• Connecticut, Washington, and Nevada Health Data Disclosures. This section only applies to residents of Colorado, Washington, and Nevada. We Collect and Share the below categories of health data from you, and we process such categories of health data for the purposes and in the manners listed in Section C:

  • Individual health conditions, treatment, diseases, or diagnosis;

  • Social, psychological, behavioral, and medical interventions;

  • Health-related surgeries or procedures;

  • Use or purchase of prescribed medication;

  • Bodily functions, vital signs, symptoms, or measurements of health information;

  • Diagnoses or diagnostic testing, treatment, or medication;

  • Gender-affirming care information;

  • Reproductive or sexual health information;

  • Biometric data;

  • Genetic data;

  • Precise location information that could reasonably indicate a resident’s attempt to acquire or receive health services or supplies;

  • Data that identifies a resident seeking health care services; and

  • Any inferences of the above categories of health data derived or extrapolated from nonhealthy information.

We Collect these categories of health data from the sources listed in Section E, and we Share these categories of health data with the categories of entities listed in Section D.

You may exercise your data subject rights, including obtaining access to and requesting changes to your health data by contacting us via the methods listed in Section F.

We limit Third Party Collection of health data over time and across different websites or online services when you use our websites or online services. We do this by ensuring that entities whose cookies, pixels, and other online trackers we use on our websites and online services are our Vendors under applicable U.S. Privacy Laws and under the Connecticut, Washington and Nevada health privacy laws. Nonetheless, please note that Third Parties may still be able to collect health data from you over time and across different websites depending on your browser, browser add-ons, and associated permissions you set on your device. This collection of health data by those Third Parties is unrelated to our collection of health data from you, and we encourage you to view those Third Parties’ privacy notices for more information about their processing of health data and the methods they provide to allow you to opt out of such processing.

• Disclosure for Nevada Residents. To the extent we collect Personal Information that identifies you through an online website or service among the categories of Personal Information listed in Section B, we do not sell that Personal Information for monetary consideration.

H. Changes and Contact Information

• Changes to our United States Notice. We reserve the right to amend this United States Notice in our discretion and at any time. When we make material changes to this United States Notice, we will notify you by posting an updated United States Notice on our website and listing the effective date of such updates.

Contact Us

Takeda welcomes any questions or comments you may have regarding this Notice or its implementation. You may also request this Notice in an alternative format if necessary due to a disability Any such questions, comments or requests should be submitted using the contact information below. Please note that email communications are not always secure, so we encourage you not to include sensitive information in your emails to us.

Contact Details:

If you would like to exercise your individual rights, please contact us by accessing our Individual Rights webform. If you have questions about this Privacy Notice, please contact us by email.

Email Address: [email protected]

Additionally, In the United States, you may contact Takeda at 1-800-676-8975.