Better Health, Brighter Future
This notice does not affect takeda.com. For the Takeda.com privacy notice, please visit the general privacy notice.
Takeda[1] respects the privacy of individuals and complies with all applicable privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and similar provincial laws.
This Privacy Policy (“Policy”) applies to all healthcare professionals and healthcare organisations (including employees of such organisations) with which Takeda interacts as well as Takeda’s customers, employees of customers and other individuals, from whom or about whom Takeda collects personal information. This Policy describes:
For the purpose of this Policy, “personal information” means all information collected, stored or otherwise handled by Takeda by which an individual can be identified or is identifiable.
This section explains the types of personal information about you that may be collected by Takeda, and under what circumstances. This personal information may be collected through a number of different channels, such as information that you provide on Takeda website(s), in surveys that you fill in for Takeda, and personal information provided during marketing events.
To better understand and address your interests, and to keep the personal information that Takeda has about you accurate, Takeda may correct or add to the personal information that you provide to Takeda with the personal information that Takeda receives from other sources like third parties providing services on behalf of Takeda. If you have a business or professional relationship with Takeda, Takeda may use your personal information, including the personal information Takeda may collect about you from other sources, in order to develop Takeda’s business relationship with you and/or your organization.
Takeda and its service providers may use the personal information about you for the following purposes:
Takeda maintains reasonable physical, administrative and technical safeguards to protect the personal information about you from loss, misuse, unauthorized access, disclosure, alteration or destruction.
Takeda may share the personal information about you with service providers that Takeda has retained to perform services on its behalf including (i) provision of IT and related services; (ii) provision of information and services you have requested; and (iii) customer service activities such as inviting you for certain events. Takeda has executed appropriate contracts with the service providers that prohibit them from using or sharing your personal information except as necessary to perform the contracted services on Takeda’s behalf or to comply with applicable legal requirements. Takeda may also send certain types of personal information about you (e.g. demographic information such as name and contact information, products and services provided and health information) to Takeda affiliates, for the purposes described in this Policy. Takeda may also share the personal information about you with other Takeda affiliates, partners, government agencies and regulatory bodies where necessary to fulfil a legitimate business purpose or to comply with applicable legal requirements. Generally, Takeda may disclose the personal data about you (i) if you request or authorize such a request; (ii) to protect your or Takeda’s legal interest; (iii) to defend against potential or actual litigation; (iv) to abide by law, regulation or contract; (v) to respond to a court order, administrative process or judicial process, including, but not limited to, a subpoena or a search warrant; (vi) to respond to an emergency that is believed to threaten risk of harm to the individual or property; (vii) when disclosure is otherwise a necessary and legitimate consequence of your relationship with Takeda; (viii) for national security matters; (ix) for the performance of a task in the public interest; and (x) when disclosure is in accordance with applicable laws and regulations. Takeda’s affiliates and service providers may be located in jurisdictions outside of Canada, in which case your personal information may be accessible to law enforcement or other authorities in those foreign jurisdictions.
Takeda reserves the right to share the personal information that it has collected in the event it sells, licenses or transfers all or a portion of its business or assets. Should such a sale, lease (licensing) or transfer occur, Takeda will make reasonable efforts to direct the transferee to use personal information about you in a manner that is consistent with this Policy.
As with other commercial websites, Takeda’s website(s) uses standard "cookie" and "web beacon" technology and web server logs to collect information about how the website is being used. Takeda websites uses Google Analytics to help analyze how visitors use our sites. Google Analytics uses "cookies", which are small text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The anonymous information generated by Google Analytics cookies
about your use of the websites (including your IP address) is transmitted to Google and processed to compile aggregated statistical reports that are used by Takeda to optimize website content.
Web beacons are transparent pixel images that are used in collecting information about website visitor activities and e-mail response and tracking. For example, if Takeda sends you an e-mail message, Takeda (or third parties providing services on its behalf) may collect information through web beacons to determine whether you have opened the e-mail message or clicked on links located within the e-mail message.
Information gathered through cookies and from web server logs may include your IP address, your Internet web browser name, your operating system name, the domain name of your internet service provider, the date and time of your visits, the pages viewed, the time spent at Takeda website(s), and the websites visited just before and just after Takeda website(s). This information may be associated with the personal information about you, if you choose to provide personal information to us.
By using Takeda website(s), you consent to Takeda storing information on your hard drive through Cookies or similar technologies.
You may refuse to accept cookies by altering the settings on your internet browser to refuse all cookies (and delete all existing cookies) or to indicate when a cookie is being sent. For further information about how to do so, please refer to your browser ‘help’ section or see www.allaboutcookies.org. Please note that some portions of Takeda website(s) may not work properly, if you refuse cookies.
Takeda will always seek to obtain your consent where required by the applicable law. For example, Takeda will seek to obtain your explicit consent for (i) processing sensitive personal information in any form (ii) for using your personal data for any purposes other than those explained in this Policy, where required by law. In all other circumstances, by providing your personal information to Takeda, you consent to the use and disclosure of your personal information for the purposes described in this Policy.
You have the ability to withdraw your consent for Takeda to collect and process your personal information at any time by contacting Takeda as outlined in the Enquiries and Complaints section below.
You may request access to the personal information that Takeda has about you. Takeda also offers you the opportunity to edit and update certain personal information which you have provided. If you require a copy of your personal information, or if you would like to update or correct it, or if you have any inquiries or would like to submit written complaints about Takeda privacy practices, please send a written request including your name, and contact information (e.g. telephone, email address, mailing address) to us at.
Takeda Canada Inc.
Attn: Compliance and Privacy Officer
Mailing Address: Bay Adelaide Centre, 22 Adelaide Street West, Suite 3800, Toronto, ON M5H 4E3
Email Address: [email protected]
Complaints about Takeda’s handling of your personal information may also be made to the appropriate Privacy Commissioner:
This Privacy Policy is effective from December 1, 2014.
[1] “Takeda means the Takeda affiliate identified at the end of this Policy or other Takeda entity that controls, is controlled by or is under common control with the Takeda affiliate identified below.”
Bay Adelaide Centre, 22 Adelaide Street West, Suite 3800 Toronto, ON, M5H 4E3, Canada